For iPhone Users
Step 1: Add Your Fleet Card to Apple Wallet
Open the Fleet app on your iPhone
Navigate to “My Card” section
Tap “Add to Apple Wallet”
Follow the on-screen instructions to complete the addition
Step 2: Set as Express Transit Card
Open the Settings app on your iPhone
Tap “Wallet & Apple Pay”
Select “Express Transit Card”
Choose your Fleet card from the list
Authenticate with Face ID, Touch ID, or your passcode
You’ll see a confirmation that your Fleet card is now set as your Express Transit card
For Android Users
Step 1: Add Your Fleet Card to Google Wallet
Open the Fleet app on your Android phone
Go to the “Card” tab
Tap “Add to Google Wallet”
Follow the prompts to add your card
Step 2: Set as Transit Payment Method
Open Google Wallet app
Tap on your Fleet card
Select “Set as transit payment method” or “Set as default for transit”
Confirm your selection
Using Your Express Transit Card
Simply hold your phone near the transit reader
No need to wake your phone or open any apps
Look for confirmation on the reader (light, sound, or screen notification)
Continue through the gate or onto your transit method
Troubleshooting Tips
Card Not Reading: Ensure NFC is enabled on your device
Transaction Not Processing: Check your card balance in the Fleet app
Error Messages: Contact Fleet support with the specific error code
Phone Battery Concerns: Most devices support Express Transit even when in power reserve mode (iPhone) or low battery mode (Android)